Terms and Conditions

Terms and conditions
A. General Terms and Conditions

1 Jurisdiction
2 Conclusion of contract
3 Costs for returning goods in case of refusal
4 Prices and payment terms
5 Delivery and Delivery Terms
6 Liability for defects
7 Applicable Law

B. Customer Information

1 Customer identity information
2 Information about the essential characteristics of goods or services
3 Information on the conclusion of the contract
4 Payment and Shipping Information
5 Information on technical steps leading to the conclusion of the contract
6 Information on technical means to avoid input errors.
7 Information on available languages for concluding the contract

A. General Terms and Conditions

1 Jurisdiction

1.1 These terms and conditions of IBD International Brand Discount (referred to as “seller”) apply to all contracts that a consumer or business (referred to as “buyer”) will enter into with the seller in relation to goods and/or services offered in its online store .

1.2 A user within the meaning of these general terms and conditions is any natural person who enters into a legal transaction, an executor within the meaning of these general terms and conditions is any natural or legal person or legal company that carries out commercial or independent professional activity upon concluding a legal transaction.

2 Conclusion of contract

2.1 The product displayed in the seller’s online store does not constitute a binding offer from the seller, but serves to submit a legally binding purchase offer from the customer.

2.2 The customer can submit his order using the integrated order form in the online store provided by the seller. After entering the personal data, the customer submits a legally binding contractual offer by clicking the submit button during the ordering process related to the goods placed in the shopping basket.

2.3 Order processing and customer contact is usually done by email and automated order processing. The customer must ensure that the email address provided in connection with the order is correct and sufficient for the transmission of messages between him and the seller. When using SPAM-filters, the customer must ensure that the seller or a designated third party will be able to contact the buyer by email with information relating to the order.

3 Return costs when exercising the right of withdrawal

If the customer has a right of withdrawal, the regular return costs will apply in case of exercising the right of withdrawal.

4 Pricing and Payment Terms

4.1 The prices indicated by the seller are final prices in BGN and include the statutory mandatory value added taxes. If applicable, additional shipping and handling costs will be indicated in the specific product description.

4.2 The customer has a choice of payment options.

Payment in cash (to the courier upon delivery) – Payment is made upon delivery by the courier or at the delivery offices.
Pay by debit/credit card online.

5 Delivery and Delivery Terms

5.1 The delivery of the goods is carried out by the delivery method selected by the customer and to the delivery address or courier office specified by the customer. Only the shipping address provided during the purchase process is relevant to the processing of the transaction. Our company works with Speedy and Econt couriers.

5.2 In the event that the transport company returns the goods to the seller after an unsuccessful delivery attempt, the customer bears all costs. This does not apply if the customer exercises his right of withdrawal by refusing acceptance, if he is not responsible for the circumstance that led to the impossibility of delivery, or if he could not accept the service offered, unless the seller has informed him of the service within a reasonable time .

5.3 The Seller will take all reasonable steps to deliver the goods. In case of unavailability or only partial availability of the goods, the customer will be notified immediately and the counter performance will be refunded without delay.

6 Liability for defects

Legal liability applies.

7 Applicable Law

7.1 All legal relations of the parties are subject to the laws of Bulgaria, with the exception of the laws on the international purchase of movable goods. This choice of law applies only if the protection granted is not withdrawn by force majeure provisions of the country in which the customer has his habitual residence.

7.2 If the customer acts as a trader, a legal entity under public law or a special fund under public law with a place of residence in Bulgaria, the legal place is only the location of the seller. If the customer is located outside the territory of Bulgaria, the registered office of the seller is the sole place of jurisdiction for all disputes arising from this contract, if the contract or claims arising from the contract can be transferred to the professional and commercial activity of the customer. The seller has the right in the cases mentioned above to call the court of the customer’s place of residence.

7.3 The language of the contract is Bulgarian.

B. Customer Information

1 Information about the identity of the seller

B. Customer Information

1 Information about the identity of the seller

IBD International Brand Discount

EIK 206574210

BULGARIA, reg. Sofia (capital city), municipality Stolichna, Sofia, 1700 Vitosha district, 14 Konstantin Petkanov str., fl.1, office 5

Managers

Wolfgang Elsen

Nina Simenova

Activity
Import/export of goods and medical products, Practicing e-commerce and holding licenses and patents

Phone: 0882621097
Email: info@ibdiscount.com

2 Information about the essential characteristics of the goods or services

The main characteristics of the goods or services can be obtained from the corresponding product description provided by the seller.

3 Information on the conclusion of the contract

The conclusion of the contract is carried out according to number 2 of the seller’s General Terms and Conditions (see above)

4 Payment and Shipping Information

Payment is made according to number 4, delivery according to number 5 of the Seller’s General Terms and Conditions (see above)

5 Information on technical steps leading to the conclusion of the contract

To submit the offer through the supplier’s online order form, the customer must go through the following technical steps:

5.0.1 Placing the desired item in the virtual shopping cart

5.0.2 Registration in the online store by entering a username and password or – if there is no current customer account – by entering the order details in the application form provided

5.0.3 Selecting the desired billing and delivery address

5.0.4 Selecting the desired delivery method

5.0.5 Selecting the desired payment method

5.0.6 Summary of Order Information

5.0.7 Placing an order

5.0.8 Order Payment

5.1 Acceptance by the seller is carried out according to number 2.3 of the seller’s General Terms and Conditions (see above)

6 Information on technical means for correcting entered errors

Before sending the binding order, the customer can always correct his data using the usual keyboard and mouse functions. In addition, all entries are displayed once again in a confirmation window and can also be corrected using the normal mouse or keyboard functions.

7 Information on available languages for concluding the contract

The Bulgarian language is available exclusively for the conclusion of the contract.

The Seller undertakes to process the personal data of the Buyers in accordance with the requirements introduced by Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016 on the protection of natural persons in connection with the processing of personal data and on the free movement of such data and for the repeal of Directive 95/46/EC (General Data Protection Regulation). You can find the privacy and data protection policy HERE.